🔒 Privacy Policy

Effective Date: January 1, 2026

Indoviet Groups (referred to as “Indoviet Groups,” “we,” “us,” or “our”) operates the website indovietgroups.com. This policy governs the privacy practices of Indoviet Limited (Vietnam) and Indoviet Company Private Limited (India), the two registered entities that collectively operate under the Indoviet Groups brand.

Your privacy is critically important to us. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

1. Data Controller

The data controllers responsible for your information are:

  • Indoviet Limited (Vietnam)

  • Indoviet Company Private Limited (India)

Contact Email: info@indovietgroups.com

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

A. Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personal Data may include, but is not limited to:

  • Email address (e.g., when you request a quote)

  • First name and last name

  • Company name and business title

  • Phone number

  • Address, State, Province, ZIP/Postal code, City, Country

  • Details related to your product inquiry (e.g., product required, quantity, port of destination)

B. Usage Data

We may also collect information that your browser sends whenever you visit our website or when you access the service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Use of Data

Indoviet Groups uses the collected data for various business purposes:

  • To provide and maintain the website and our services.

  • To notify you about changes to our services.

  • To allow you to participate in interactive features when you choose to do so.

  • To provide customer care and support.

  • To respond to your quote requests and inquiries, and fulfill formal contracts.

  • To provide analysis or valuable information so that we can improve the website.

  • To monitor the usage of the website.

  • To detect, prevent, and address technical issues.

4. Legal Basis for Processing Personal Data (For Global Trade)

We process Personal Data based on the following legal grounds:

  • Contractual Necessity: When processing is necessary to fulfill a contract (e.g., responding to a quote request that leads to an order).

  • Legitimate Interest: When processing is necessary for our legitimate business interests (e.g., website security, general business analysis).

  • Consent: Where you have given clear consent for us to process your Personal Data for a specific purpose (e.g., signing up for a newsletter).

5. Retention of Data

Indoviet Groups will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Disclosure of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of Indoviet Groups.

  • Prevent or investigate possible wrongdoing in connection with the service.

  • Protect the personal safety of users of the service or the public.

  • Protect against legal liability.

8. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access—You have the right to request copies of your Personal Data.

  • The right to rectification—You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure—You have the right to request that we erase your Personal Data, under certain conditions.

     
     

  • The right to restrict processing—You have the right to request that we restrict the processing of your Personal Data, under certain conditions.

     
     

  • The right to object to processing—You have the right to object to our processing of your Personal Data, under certain conditions.

     
     

If you wish to exercise any of these rights, please contact us at info@indovietgroups.com.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: